Privacy Policy (DRAFT)

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have under applicable data protection laws (including the General Data Protection Regulation – GDPR).

2. Data Controller

Alma Concierge S.L.

Via Europa 43B, Casa 4, 07688 Cala Murada, Spain

hello@alma-concierge.com

+34 6212 28079

If you have any questions about this policy, you can contact us using the details above.

3. Data We Collect

We may collect and process the following types of data:

• Contact information (name, email address, phone number, address)
• Website usage data (IP address, browser type, device type, pages visited, time spent on site)
• Service-related information (details you provide when you request our services)

4. How We Use Your Data

We use your data for:

• Providing and improving our services
• Communicating with you (responding to inquiries, sending updates)
• Marketing (only with your consent, e.g. newsletters)
• Website analytics and security

5. Legal Basis for Processing

We process your data on the following bases:

• Your consent (Art. 6(1)(a) GDPR)
• Performance of a contract (Art. 6(1)(b) GDPR)
• Legal obligations (Art. 6(1)(c) GDPR)
• Legitimate interests (Art. 6(1)(f) GDPR, e.g. website improvement, fraud prevention)

6. Cookies & Tracking

Our website uses cookies to ensure functionality and improve the user experience. You can manage cookie settings in your browser or opt out where applicable.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

7. Data Sharing

We do not sell your personal data. Data may be shared with trusted service providers (e.g. hosting providers, analytics tools) only as necessary for service delivery.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Your Rights

Under GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of your data (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “last modified” date.

Last modified: 02.09.2025